Scheduling Representative
Join one of Canada’s fastest growing businesses. #20 in Canada in 2020.
We’re growing really fast and we need motivated, smart individuals to help us manage our growth while maintaining our great reputation with our team and our customers.
The Scheduling Rep role is a key element of our customer journey from ‘lead’ to ‘in-home product presentation’ using our industry leading multi-channel communications platform.

As a Scheduling Rep, You Will:
- Take inbound calls to book appointments
- Sell the value of the visit
- Set the lead to convert the sale
- Sell the Opportunity
- Be available to work scheduled shifts within a 7-day period, between 8am - 8pm Mon - Fri, and 9am - 5pm Sat - Sun.
What's in It for You?
- Hourly wage plus bonus with on-track earnings of $20 -$25+ per hour
- An incredible working atmosphere and team of people
- Career growth opportunities within the company
- Comprehensive Benefits package, including Dental care, Employee assistance program, Extended health care, and Life insurance
- Casual dress
- Company events
Who You Are
- Smart - This isn't the time to be modest
- Detail-oriented, able to multitask, with exceptional organizational skills
- Customer-focused
- Telephone sales experience is a definite asset
- Outstanding verbal language skills
- Clear and effective written and oral communication skills
- Results-focused and goal-driven within a fast-paced environment
- Highly energetic and self-motivated
Who We Are
- A Market Leader: Industry leader in windows and doors with a solid reputation for quality, service, and craftsmanship
- Award-Winning Workplace: Named London's Best Place to Work by London Inc. Magazine (2019).
- Growth-Oriented: Ranked 20th fastest-growing Canadian mid-sized company by Canadian Business Magazine (2020) and 308th in North America by the Financial Times (2021).
- Tech-Savvy: We embrace innovation to deliver the best possible experience for our customers and team members.
- Expanding Rapidly: Serving over 4 million people in Southwest Ontario with 11 locations across Southwestern Ontario with plenty of opportunity for advancement.
- Customer-Obsessed: Every decision we make centers around creating exceptional value for homeowners.
Salary: $20.00-$25.00 per hour + commission pay
Job Type: Part-time & Full-time remote positions available
Schedule: Day shift, Evening shift, On call, Weekends availability
Our Values
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Goal Oriented
Nothing is impossible - we have big ambitions, and together we can make them happen. LFG - Let’s get er’ done!
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Customer Obsessed
We live by the philosophy that the higher the level of service, the quicker the path to true success.

How Can I Help?
At Brookstone, “How can I help?” isn’t just a phrase—it’s the foundation of our teamwork.

Open to Change
At Brookstone, we adapt, innovate, and grow, because progress only happens when we welcome what’s next.

No Jerks
No egos, no drama—just great people doing great work. We succeed together by treating everyone with respect.
Why We Love Brookstone








